Are you found?
How many times has a fellow attorney or friend said "I gave someone your contact info about an issue suited for you" and subsequently you never heard from the potential client?
This happens because potential clients like to do their homework - and online research is a powerful way for someone to learn about you. So, what happens when someone types your name into the internet search engines (Google, Yahoo, etc)? What does a potential client see? Hopefully something that is positive, professional, and compels him or her to contact you.
What if the potential client continues to research their options - perhaps he or she has a few names to research. What makes you stand out among the competition?
The good news is that you can control much of your online presence. There are a variety of legal directories where you can be listed, and you'll be found easily by people searching for you by name. Of course, a web page takes it one step further.
Considering potential clients will research you by name, they will also do searches specific to their issue. Wouldn't you continue to search for an answer if results were at your fingertips? What he or she finds will be a big factor in their choice of an attorney.
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I should clarify…what first impression do you give to your clients? I’ll suggest that the answer depends on much more than you think. Many attorneys believe that the first impression they portray is during the initial phone contact that they and the potential client make. But there really are multiple points of contact where important “first” impressions can be made.
These include:
• The person who answers your phone
• Your personal interaction with clients
• Your print advertising
• Your office location & décor
• And of course--- your website and your overall internet presence.
Controlling these impression upon your potential and current clients is of utmost importance- more than just client service, it includes client conversion. Bringing on first time client, repeat business, and referrals. Positive impressions pave the way. Website Design Matters.
"Remember that your website is your most visible first impression. It also has a chance to being your best second and third impressions, if it is compelling enough to draw visitors back."
THE LAWYER'S GUIDE TO MARKETING ON THE INTERNET" - by the ABA
Serving solo practioners as well as multi-attorney law firms in Encino, Tarzana, Woodland Hills, Canoga Park, Chatsworth, Porter Ranch, Granada Hills, Northidge, Mission Hills, Santa Clarita, and Valencia.